This policy explains how Plumbase Contracts Sdn. Bhd. (“Plumbase”, “we”, “us”) handles the personal information you provide through this website. We keep things deliberately simple: we only ask for what we need to respond to you and quote your work.
1. Information we collect
When you complete our enquiry form or contact us directly, we may collect your name, email address, mobile number and the details of the job you describe. We do not ask for identity card numbers, banking details or any sensitive personal data through this site.
2. How we use it
Your information is used solely to reply to your enquiry, arrange a site visit, prepare a quotation and, if you become a client, deliver and support the work. We do not sell, rent or trade your details to third parties for marketing.
3. Storage and retention
Enquiry details are kept only as long as needed to serve you and to meet our record-keeping obligations, after which they are deleted or anonymised. We take reasonable technical and organisational steps to protect the information we hold.
4. Sharing
We may share limited details with trusted parties who help us deliver a project — for example a certified engineer for structural sign-off — strictly for that purpose. Where the law requires disclosure, we will comply.
5. Cookies
This website uses a small number of cookies to function and to understand how visitors use it. You can control these through the cookie banner and your browser. See our Cookie Policy for detail.
6. Your rights
Under Malaysia’s Personal Data Protection Act 2010, you may request access to or correction of the personal data we hold about you, and ask us to stop contacting you. To do so, email [email protected].
7. Contact
Questions about this policy can be sent to [email protected] or posted to our office at 18-G, Jalan Wangsa Delima 6, Wangsa Maju, 53300 Kuala Lumpur, Malaysia.